Motto: "Dream big. Work hard. Be humble."
I’ve built my career and experience around customer service. I don’t just want to serve. I want to help people accomplish their needs. I wish for a career where I can interact and build a solid relationship with customers and be someone that they can rely on.
Why Options Financial Residential Mortgage?
I was searching for a place where work felt like a second home. A place where I can feel comfortable as I interact with different people and to grow with them. The first time I met the team members at Options Financial it felt like more than just a company. The team members are really caring, not only to their clients but also to each other. I truly felt that the Options Financial team works as a family and that act of kindness and personal relationship would also be delivered to their clients. I could see that each team member cares for every single client like family, and would give their every effort to their fullest to help achieve the client’s needs without giving up.
What would you say is the most fulfilling part of what you do?
Being of use. Being able to see that my dedication and commitment can help clients obtain what they need and seeing a smile on their faces certainly brings me happiness that cannot be matched.
How would you describe the role of education in the process?
In today’s society, it is very easy to obtain inaccurate information. I believe educating clients with the right information is very crucial. It is very important for us to be a reliable resource. Our clients put their trust in us to consistently expand our knowledge so that we can deliver it to them.
When you’re not working, what are some of your favorite pastimes?
I enjoy traveling and hiking. I also love to cook! I like to invite friends over for some good home-cooked meals and have long chats, catching up with one another.