Motto: "Go With the Flow and Roll With the Punches"
I’ve had various positions within the financial industry from loan originator to loan processor, and eventually becoming a loan officer assistant. Each experience has given me a deeper insight into managing the client’s experience. I love the lending industry because it’s always changing, which gives me the opportunity to continue learning about new programs and new processes. That’s my favorite part of the job. No loan is the same and I enjoy the challenge of working on each client’s individual goals. I never give up until I find a solution. I also speak fluent Spanish and enjoy working with the Hispanic community.
Why Options Financial Residential Mortgage?
While other companies have a more transactional approach, I find it refreshing that Options has an interest and commitment to the long-term goals and success of each client.
What would you say is the most fulfilling part of what you do?
Providing the best, most pain-free experience for each client, and hearing that they referred or told someone how good their experience was with us after a job well done.
How would you describe the role of education in the process?
I consider myself a guide through the process, making sure clients know what we’re doing and why so they can, in turn, learn and understand how the homebuying process works.
When you’re not working, what are some of your favorite pastimes?
Spending time with family, I love Nat Geo Wild and read a lot of murder mysteries.