Motto: "Never over promise nor under deliver"
Experience
I began my career in the mortgage industry as a loan processor. My boss was a wonderful mentor, teacher, and friend. She taught me the value of listening to the customer and to focus on their individual needs to meet and exceed their expectations. After 3 years of processing, I took on a new role as an underwriter assistant and eventually became a Wholesale Account Exec for 15 years. I loved going out in the field, training all my brokers, loan officers, and processors on all the different programs so we could offer each borrower the best rate and program that suited their individual needs.
Why Options Financial Residential Mortgage?
I did a lot of research on Options Financial — length of time in the business, strong, positive reviews, and I especially appreciated their core values of Scrappy, Transparency, Respect with a commitment to empowering their clients. I also enjoy working for a branch where everyone is treated like family.
What would you say is the most fulfilling part of what you do?
Assisting homeowners to achieve their goals.
How would you describe the role of education in the process?
Client education is a must. Every client is different. Every client is unique. I set expectations and ask questions to ensure we are doing everything we can to give each customer the service they expect and deserve.
When you’re not working, what are some of your favorite pastimes?
Taking my 2 rescue dogs on adventures, exploring the beauty of Oregon from the mountains to the coast
© 2020 Options Financial Residential Mortgage is a division of American Pacific Mortgage Corporation. All information contained herein is for informational purposes only and, while every effort has been made to ensure accuracy, no guarantee is expressed or implied. Any programs shown do not demonstrate all options or pricing structures. Rates, terms, programs and underwriting policies subject to change without notice. This is not an offer to extend credit or a commitment to lend. All loans subject to underwriting approval. Some products may not be available in all states and restrictions apply. Equal Housing Opportunity.