Ryan and Ashley
“Options Financial came highly recommended by a friend who works in the home loan industry. When we reached out to Options my husband and I weren’t sure that we were in a good position to buy, but we wanted to see what we pre-qualified for.Read More
Instead of putting all of our eggs in one basket we initially chose to partner with two lenders simultaneously to see which worked best for us. Options Financial blew their competitor out of the water. The difference in our experience between the two was night and day. Options had us pre-approved within a couple of days of our first conversation, and they were already working on a credit approval for us that week. What initially seemed like a distant possibility became something tangible for us, and we quickly began the search for our new home. Options set us up with an amazing smartphone app that allowed us to enter in the key info for each property (along with loan/interest options) to see what our estimated mortgage payment would be. It also gave us the ability to print a pre-approval letter for any property that we put an offer on. This made things quick and easy when we were ready to make an offer! We were in contract on our home before our credit approval even had a chance to clear, and we decided to go with Options as our lender. They offered us loan options that were never mentioned by the other lender, options that fit our family’s needs perfectly. Their diligence in preparing us for the underwriting process helped to expedite our final loan approval. From the beginning their performance was impeccable, and they continued to impress us as we worked with them through each new step in the process.The response time with Options Financial was lightning fast. There were 4 people assigned to our account (Joel, Ryan, Rachael, and Rebekah), and they were all incredibly attentive and personable. It was easy to tell that they were each genuinely invested in helping us make the right decisions for our family. Joel always made time to meet with us over the phone (we live out of state). He made sure that all of our questions were immediately and thoroughly addressed, and he patiently worked with us to make sure that we understood every step of the process. Options is all about empowering their clients by giving them all the information they need to make the best decision possible, instead of putting them in a position where they must ‘blindly trust’ what they’ve been told. My husband and I came into this with no real understanding of the process or what would be required of us, and we never felt overwhelmed or uncomfortable because the options team consistently invested their time in educating us. We were always encouraged, never spoken down to.
Options Financial was by far the BEST part of our first experience in buying a home. When we closed on our home (a little over two months after we contacted Options) it was truly bittersweet. We are so happy to be homeowners, but we really did enjoy our time working with them! We have built a relationship with the Options team that I know we will maintain for years to come. Please, if you are considering home ownership, get in touch with them. I cannot imagine that any other lender will be able to provide the caliber of service that Options consistently offers their clients. If you are a Realtor, do your clients a huge favor and send them to Options!”
– Ryan and Ashley M., Everett, WA